Bangkok-based eCommerce ops — weekly account maintenance + FBA operations routines.

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Udonberry logo Udonberry
Bangkok-based • Serving Thailand • Working globally

Keep your Amazon FBA account healthy — without hiring full-time.

We handle account maintenance, cases, listing health, FBA operations, and performance routines every week so you stay compliant, protected, and improving month after month.

Based in Bangkok, Thailand. We primarily support Thailand-based businesses, and also work with global brands.

Weekly maintenance routine Case handling + follow-ups Listing health & compliance FBA inbound & reimbursements

FBA Account Health Dashboard

Sample view — built around weekly routines

Weekly

Health score

Good

92/100

Risks tracked and resolved weekly.

Open cases

In progress

3

Follow-ups scheduled and documented.

Listing issues

Flagged

5

Suppressed/stranded/attributes.

FBA watchlist

Active

2

Inbound defects, reimbursements.

This month's focus

  • Resolve suppression root causes and prevent repeats
  • Clean search terms and apply negatives where needed
  • Reduce FBA friction (inbound issues + reimbursements)

We don't use "magic tricks." Just disciplined weekly operations.

Track record

Real outcomes for eCommerce brands

Strong routines, clean documentation, and operations that scale.

Sales supported

$0

Helped generate $25M+ in sales across 7 countries.

Countries supported

0

Cross-marketplace experience across compliance, listings, and FBA workflows.

Location

eCommerce operations in Bangkok — built for seller routines

Udonberry is based in Bangkok. We help teams in Thailand stay on top of day-to-day eCommerce operations — especially where FBA workflows, account health, and consistency matter.

We're also open to global businesses that want a reliable weekly operations partner.

  • Account health monitoring and policy-safe maintenance
  • Seller Support tickets, documentation, and follow-ups
  • Listing health, catalog cleanups, and suppression prevention
  • FBA operations support (inbound issues, reimbursements, chargebacks)
  • PPC guardrails and monthly reporting routines
  • Thailand product sourcing + FBA prep coordination for global sellers

Local + global

Bangkok team, Thailand-first support, with processes that work for global brands and multi-marketplace workflows.

Thailand focus

Weekly execution

Clear tracker + documented changes

Global-ready

Repeatable routines

Built for consistency, not one-offs

Bangkok, Thailand

Charn Issara Tower 1, Bang Rak

mail@udonberry.com

Response within business hours

What we do

Services

Choose a plan, then we run the routines. Add-ons available for bigger needs.

Account Health & Compliance

Monitoring, alerts, suppression checks, and policy-safe guidance every week.

Cases & Support Follow-up

Seller Support tickets, escalation notes, and follow-up discipline so nothing slips.

Listings & Catalog Hygiene

Attributes, variations, stranded inventory checks, and bulk fixes.

PPC Guardrails

Search term hygiene, negatives suggestions, budget and spend monitoring.

FBA Ops & Reimbursements

Inbound issues tracking, reimbursements workflow, and full documentation.

Sourcing & FBA Prep

Thailand-based coordination for product sourcing, labeling/carton prep, and worldwide shipping handover.

Learn more →

Reporting & Planning

Monthly KPI summary, action list, and next-month priorities.

Need Thailand product sourcing + FBA prep coordination?

For global sellers sourcing/buying in Thailand and shipping to fulfillment centers worldwide.

Consultancy

Advisory & project-based work

Beyond ongoing maintenance, we bring hands-on consultancy experience across the full eCommerce stack — from operations and supply chain to growth strategy and profitability. Engagements are scoped per project or as structured advisory work.

Operations & Process Design

Design scalable workflows that cut manual overhead and create consistency — across order management, fulfillment, customer support, and internal procedures.

Demand Forecasting & Inventory Planning

Improve cash flow and stock availability through data-driven demand planning. Fewer stockouts, less overstock, and better purchasing decisions.

Marketplace Performance

Improve listing quality, catalog health, and account performance on Amazon and other marketplaces. Operational best practices that compound over time.

Advertising Strategy & Profitability

Audit, restructure, and optimize ad campaigns for profitable returns. Cut wasted spend, sharpen targeting, and build advertising systems that scale sustainably.

Ecommerce Growth Strategy

Identify where the real growth is — across products, channels, and markets — and build practical plans grounded in operational capacity and financial reality.

Business Intelligence & Reporting

Design reporting systems and dashboards that give clear visibility into sales, margins, inventory, advertising, and the metrics that actually drive decisions.

International Marketplace Expansion

Operational planning, compliance coordination, and scalable processes for businesses expanding into new marketplaces and regions.

Supply Chain & Vendor Management

Improve planning and coordination across suppliers, freight, and internal teams to reduce operational risk and increase reliability across the supply chain.

Profitability Analysis

Analyze margins across products, channels, advertising, and operations to identify where you're making money, where you're not, and what to do about it.

Crisis & Recovery Support

Rapid support for marketplace account suspensions, inventory disruptions, operational failures, and other situations where speed and expertise matter. Available on an urgent basis.

Get help now

Interested in a consultancy engagement?

Project-based or structured advisory. Tell us the challenge and we'll outline how we'd approach it.

Start a conversation

Cross-border

Import & Export support for the US and Europe

Beyond account operations, we can support cross-border trade workflows — documentation and coordination for US/EU deliveries, including common FBA inbound needs.

  • Shipping planning (air/sea) and timeline coordination
  • Commercial documents support (invoices, packing lists, shipment data)
  • HS code / product data preparation (to support smoother clearance)
  • Freight forwarder coordination and status tracking
  • Delivery planning and inbound appointment preparation

We'll tell you quickly what we can handle and what we'd coordinate with your forwarder/broker.

Typical workflow

A clean checklist so nothing is missed

1

Confirm product + route

Origin, destination (US/EU), timelines, and shipment type.

2

Prepare documents

Invoice, packing list, and shipment data aligned.

3

Coordinate shipment

Forwarder coordination, tracking, and delivery planning.

Process

A predictable monthly cadence

Fast onboarding, then weekly routines that keep everything under control.

1

Free account check (48h)

Key risks + quick wins, with a recommended plan.

2

Onboarding (1–3 days)

Access, goals, SOPs, and a shared tracker.

3

Weekly maintenance

Monitor, fix, document, and improve.

4

Monthly report

KPIs, wins, open items, and next steps.

Pricing

Packages

Monthly or yearly. Yearly saves 20% compared to paying monthly.

Monthly Care

Best for stable accounts and smaller catalogs.

19,999 THB / mo

Yearly plan saves 20%.

  • Weekly account health check + issue log
  • Case handling and follow-up tracker
  • Listing health fixes (within plan scope)
  • Basic PPC guardrails + spend watchlist
  • Monthly report + action plan
Contact us

Pro

Best for growing accounts that need faster action.

Most popular

29,999 THB / mo

Yearly plan saves 20%.

  • Everything in Care
  • Priority SLA + faster turnaround
  • Expanded catalog coverage
  • Deeper PPC checks (search terms + negatives)
  • Monthly strategy call
Message us

Custom

Multi-marketplaces, large catalogs, heavy PPC, complex workflows.

Upon contact

We'll scope it and propose a clear SLA.

  • Custom scope + SLA
  • Dedicated lead + SOP setup
  • Add-ons and marketplace coverage
Request proposal

Yearly prices: Care 191,990 THB/year and Pro 287,990 THB/year (20% off monthly total).

Free check

Get your free account check within 48 hours.

Tell us your marketplaces and goals — we'll reply with risks, quick wins, and the best plan.

What to include

  • Marketplace(s) (US/EU/UK/CA/JP, etc.)
  • Catalog size (approx. SKUs)
  • Biggest pain right now (cases, suppression, FBA, ads, etc.)

Contact

Message us on WhatsApp or LINE, or email us. No calls.

WhatsApp / LINE number

+66 92 499 5554

Office address (Bangkok)

Udonberry (Thailand) Co., Ltd.
942/47 Charn Issara Tower 1
Rama IV Rd, Suriya Wong
Bang Rak, Bangkok 10500

View on Google Maps →

Based in Bangkok, Thailand • Serving Thailand + global clients. Not affiliated with Amazon.

FAQ

Common questions

Clear expectations = better outcomes.